Myki project boundary

I heard you have to pay extra if the train is late. If you register your card you are protected against theft or the loss of the card, because you can report the loss, have your Myki deactivated, and have the remaining credit balance transferred to a new card.

Given the electronic nature of the Myki system, it is ridiculous that getting compensation is a manual process, involving filling in a form and posting it.

Myki.com.au seniors

You can also go to a PTV Hub to get assistance. These are situated at railway stations, some tram platform stops, and some major bus interchanges. If "no" is selected, an EFT transaction record is printed anyway, which did contain the credit card user's full name, expiry date and 9 of 16 credit card digits. That is not true. Why does the information displayed on the reader vanish too quickly for me to read it? It takes up to 10 business days for a Myki Pass to be converted to Myki Money and up to 21 business days for cheque refunds to be processed. It will take at least 10 business days for the new card, preloaded with any remaining balance, to be sent back to you. Unregistered cards get access to the same fares. Does Myki work properly? For example the Collins Street Hub includes the Pass Office, which issues the various forms of free travel passes which are available on the public transport network.

Myki fares continue to be based on zones which now spread across a lot of Victoria and duration 2-hour, daily, etc. This idea is widespread but completely false. Only in certain circumstances.

myki zones map 2019

Newsagents initially refused to sell Myki cards, because lower commissions were being offered by the government in comparison to Metcard. For full pricing details see the relevant table in the Victorian Fares and Ticketing Manual. Your Myki ticket is valid as long as you touch on at a station, or board the tram or bus, before the expiry time.

myki zones

It takes up to 10 business days for a Myki Pass to be converted to Myki Money and up to 21 business days for cheque refunds to be processed.

Does Myki work properly? The PTUA flagged a number of design and implementation problems with Myki that needed fixingand we are continuing to give feedback to Public Transport Victoria. This option is on the form.

Myki login

After field testing, the Melbourne metropolitan roll-out of Myki began on 29 December , with Myki becoming valid for travel on Melbourne metropolitan train services. The online top-up system: Users reported that money paid via the Myki website was taking a long time to appear in users accounts, or was not appearing at all. What should I do if my Myki is lost or stolen? What do I do if my Myki is faulty or damaged? Although the off-peak period starts at 6 p. In that case, it will take up to 36 hours to transfer a Myki Pass to your new card, and up to 7 days to transfer any Myki Money to your new card. Unregistered cards get access to the same fares. This idea is widespread but completely false. You can see full details of the offer here.

On that date all Metcard equipment remaining on the system became inoperative. In reality, you must touch on the first time you use a ticket for a particular journey, to set its expiry date and time.

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Myki case study